TERMS AND CONDITIONS
Lissadel Office Supplies and www.lissadel.ie are trading under the name Lissadel Stationers Ltd. Lissadel Stationers Ltd owns and operates this Website. Lissadel Stationers is an Irish registered company and our VAT number is 4732275J
Lissadel is pleased to accept orders subject to the Terms and Conditions of Sale as stated below. This document governs your relationship with Lissadel Stationers, Lissadel Office Supplies and www.lissadel.ie. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
2. DELIVERY AND COLLECTION OF GOODS
Please read our delivery policy on our Deliveries & Returns page
3. RETURN & WARRANTY POLICY
Lissadel is dedicated to customer satisfaction. In instances where an order is cancelled or goods are no longer required by the customer, we will issue a credit. Notification is however required within 14 days of product receipt. Goods must be returned in the original packaging and in saleable condition. For further details Please read our delivery policy on our Deliveries & Returns page.
All goods supplied by us are warranted (by the manufacturer) to be of sound workmanship and
materials, and suitable for the purpose for which they are designed under fair conditions. Our liability
under this Warranty will be limited to the replacement, free repair or issue of credit against any
goods acknowledged by us to be faulty, provided that such faults have not been caused by your
misuse of the goods or your negligent handling of them.
All prices are quoted in euro and are exclusive of Value Added Tax (“VAT”). VAT will be added to all invoices at the rate applicable on the tax point date. The tax point date will be the date of the invoice.
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
Prices may vary due to availability, as we may use different suppliers to source goods to ensure a quicker turnaround of sale. This may affect the original cost price. You may return the item if you would prefer not to pay the increased value.
The website may offer multiple prices for one item due to multiple price files being used however we will always ensure that we supply the best value option that is available.
Unless otherwise stated, invoices must be paid within 30 days of their date.
All accounts have a strict 30 days’ payment terms unless otherwise agreed.
All goods remain the property of Lissadel Stationers until they are paid in full.
We accept cash, cheque and bank payments made to Lissadel Stationers Ltd.
6. CATALOGUES AND BROCHURES
All descriptions and illustrations of goods in any catalogue, brochure, price list or in any other document provided by us are intended for general guidance only and do not form part of any contract between you and us. We accept no liability for any error or omission in such documents and cannot be liable in any circumstances for loss or damage resulting from your reliance on such descriptions or illustrations.
7. SHORTAGES, DAMAGES, DISCREPANCIES AND/OR LOSS IN TRANSIT
We will at our discretion refund, replace or issue credit where goods have been lost, wrongly delivered, damaged in transit or there is short supply of an order. We will only consider claims if made in writing to us within 3 days of the date of delivery.